Q: What is your availability?
We are appointment based only and availability may change seasonally. Check our online booking site for more details!
Current Schedule:
Monday — Closed
Tuesday Per Request (Wait-list)
Wednesday-Friday 11:30-7:30
Saturday 12-6
Sunday — Closed
Q: Do you take clients for extension fills if they were not originally done by you?
For safety and lash health purposes, we do not work over lash extensions that have been done elsewhere unless discussed with us via email first. In order to book with us, please submit a good quality photo of your current lash extensions with eyes closed for review.
We charge by time for returning lash extension fill clients:
Book a 45 minute fill with 60% of extensions remaining (1 week fill for most)
Book a 60 minute fill with 50% of extensions remaining (2 week fill for most)
Book a 75 minute fill with 40% of extensions remaining (3 week fill for most)
Add an extra 15 minutes for $20
(90 minute max time for fills)
Appointment Duration & Service Times:
Depending on the service and varying circumstances, appointments may run 15-30 min longer than what is listed on the booking site especially for clients coming to us for the first time. For a full set of lash extensions as a first time client, appointments can take 2.5-3 hours.
Cancellation Policy:
48 hour + notice— no charge
24 hour + notice— 50% charge
Less than 24 hours— 100% charge
Q: Do you take appointment bookings over the phone?
No. Appointments are booked online with a credit card on file to uphold our no-show and cancellation policy. You can email beautybylirie@hotmail.com to book with an e-transfer deposit instead; equal to 50% of the service cost including tax.
Q: Why does my appointment need to be accepted?
We have a thorough client intake process and consultation form to ensure that you are a suitable candidate and to check for sensitivities or allergies. We also want all new clients to review our company policies and procedures prior to booking to ensure we would be a good fit.
Q: What is the best way to reach you to inquire about services?
By emailing beautybylirie@hotmail.com and we will get back to you as soon as possible. We work independently and cannot answer over the phone inquiries during client appointments to ensure we are providing a relaxing and timely experience for everyone. You can also check out the helpful forms below that we have created to assist clients in finding a lash extension style or service that would be best suited for you!
Q: Do I need a patch test?
If you have any concerns regarding sensitivities or allergies, we recommend having a patch test done first. Service can be provided 48 hours AFTER your patch test is completed. If you have had a true allergic reaction in the past, we strongly discourage re-treatment.
Q: Do you require clients to mask?
We are a mask friendly business and kindly ask that you wear a mask to your appointment if you or a loved one has been sick. Masks and safety glasses are worn by staff as protection from long-term exposure to the chemical fumes created by the products we work with.
Q: Can I bring a guest?
Client appointments are 1 on 1 due to the nature of our jobs; needing a lot of focus and attention to perform well and stay on schedule. On the rare occasion, we can make an exception and allow you to bring a guest but please check-in with us first.
Q: Where are you located?
We are located on Queen St East and Bellefair Ave. Our private studio is located above Sunset Grill. Street parking only. The door to enter the building is kept locked at all times, please call, text or email upon arrival for entry.